Topic: Problem and crash

Hello,

I suddenly have a problem with qelectrotech. When I start the program, it crashes immediately. if I open an existing project, I can work in the projekt. However, when I want to insert an object from the library, it crashes again. When I close the program, it also crashes.
Can someone give me a tip to fix the error? I have already uninstalled and installed the latest version, the problem occurs again and again.

Thanks
Greetings
Thorsten

  • scorpio810
  • scorpio810
  • QElectroTech Team Manager, Developer, Packager
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Re: Problem and crash

Hi Thorsten,
saw:
I updated my Windows 10 laptop today and I can't saw any crashes ;
https://qelectrotech.org/forum/viewtopi … 589#p17589

https://qelectrotech.org/bugtracker/view.php?id=282
I think the problem is on your latest Windows upgrade... I think ...

Sorry,
Laurent

"Le jour où tu découvres le Libre, tu sais que tu ne pourras jamais plus revenir en arrière..."
  • Joshua
  • Joshua
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Re: Problem and crash

What's you OS ? It's look like there is a lot of crash since a recent update of windows 10 and 11.

Développeur QElectroTech

Re: Problem and crash

Hello,
I have Windows 7 and there was no Upgrade.

Greetings
Thorsten

  • scorpio810
  • scorpio810
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Re: Problem and crash

Please send QET logs.

"Le jour où tu découvres le Libre, tu sais que tu ne pourras jamais plus revenir en arrière..."

Re: Problem and crash

How can I made QET logs? I'm not a computer expert.
Thanks

Re: Problem and crash

When I run the application, it opens normally, but when I click on the icon to open a file, the software closes, how do I solve it?

Re: Problem and crash

Hello Thorstenbahn,
Local Disk, User, Application Data, in the .qet folder there is a text file written by qtech.

Best regards
Stebo

  • scorpio810
  • scorpio810
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Re: Problem and crash

Le lundi 27 février 2023 18:53:21 CET, vous avez écrit :
> Hello,
> 
> yesterday I wrote in the forum the topic "Problem and crash"
> https://qelectrotech.org/forum/viewtopic.php?id=2428
> This is out of the log:
> 
> Name der fehlerhaften Anwendung: qelectrotech.exe, Version: 0.0.0.0,
> Zeitstempel: 0x60322877 Name des fehlerhaften Moduls: ntdll.dll, Version:
> 6.1.7601.24545, Zeitstempel: 0x5e0eb67f Ausnahmecode: 0xc0000005
> Fehleroffset: 0x0000000000032ad4
> ID des fehlerhaften Prozesses: 0x1984
> Startzeit der fehlerhaften Anwendung: 0x01d94ad34d747b0d
> Pfad der fehlerhaften Anwendung: C:\Program
> Files\QElectroTech\bin\qelectrotech.exe Pfad des fehlerhaften Moduls:
> C:\Windows\SYSTEM32\ntdll.dll
> Berichtskennung: fd692e58-b6c6-11ed-b87a-e89a8fdf225a

"Le jour où tu découvres le Libre, tu sais que tu ne pourras jamais plus revenir en arrière..."
  • scorpio810
  • scorpio810
  • QElectroTech Team Manager, Developer, Packager
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Re: Problem and crash

https://windowsreport.com/windows-11-0xc0000005-error/
https://www.ubackup.com/fr/windows-11/code-erreur-0xc0000005-windows-11.html#:~:text=Comme%20mentionn%C3%A9%20ci%2Ddessus%2C%20une,si%20l'erreur%20existe%20toujours.

"Le jour où tu découvres le Libre, tu sais que tu ne pourras jamais plus revenir en arrière..."